Privacy Policy
Effective Date: July 24, 2026
1. WHERE THIS PRIVACY POLICY APPLIES
This Privacy Policy applies to the mobile application, website, events, and other services operated under the kusp brand (collectively referred to in this policy as our “service”). If for any reason a specific service requires its own separate privacy policy, that policy will be made available to you and will govern that specific service.
2. DATA WE COLLECT
To help you organize your social network and gain social clarity, we collect information you provide, data generated when you use our service, and information from third-party sources or your device contacts.
Account Data: When you create an account, you provide us with basic registration details, such as your phone number, display name, and basic profile details.
Profile & Relational Tier Data: You provide information regarding your contact network, including the intimacy tiers (e.g., Gold, Green, Blue) you assign to individuals in your network.
Contacts & Address Book Data: With your permission, we access and sync your device’s contact list to help you identify existing kusp users in your network and establish relational connections.
Usage & Activity Data: Using the service generates data about your activity, such as when you logged in, features you have used, tier updates made, interactions with dashboard metrics, and interactions with other users.
Device & Technical Data: We collect information from and about the device(s) you use to access our service, including IP address, device ID, hardware model, operating system version, app settings, and app crash logs.
3. WHY AND HOW WE USE YOUR DATA
The main reason we process your data is to provide our social clarity service to you and improve it over time. Key uses include:
Connecting You and Calculating Mutual Tiers: To power our core relationship features, we process your tier selections alongside those of your network.
Applying Privacy Guardrails (Lowest Common Denominator): To protect user comfort and privacy, mutual visibility defaults to the lower of two users’ tier selections (the LCD Rule). Higher intent selections remain unrevealed.
Generating Aggregate Metrics: Inbound network metrics are aggregated and gated. Inbound statistics are displayed only after a threshold of 15 active mutual links is established, updating strictly in batches of 10 links to prevent individual reverse-engineering.
Operating and Improving the Service: To administer your account, conduct customer support, analyze app usage patterns, and develop new features.
Ensuring Safety and Security: To detect, prevent, and combat fraud, abuse, or unauthorized access to our platform.
4. HOW WE SHARE DATA
Since our goal is to help you navigate your network securely, we share your information only under specific guidelines:
With Other Users: Information is shared with other members strictly through the rules of the app (e.g., mutual tier connections governed by the LCD rule and aggregated dashboard views).
With Service Providers: We share data with trusted third-party service providers who assist us with hosting, tech infrastructure, analytics, customer support, and SMS verification under strict confidentiality obligations.
With Advertising Partners: We may share hashed device identifiers, technical log data, and general app usage information with third-party advertising partners to deliver, measure, and optimize marketing campaigns for our service.
For Legal and Safety Reasons: We may disclose information if reasonably necessary to comply with a legal obligation, court order, or subpoena, or to protect the safety, rights, or property of kusp, our users, or the public.
Corporate Transactions: We may transfer user information in connection with a merger, acquisition, restructuring, or sale of company assets.
5. CROSS-BORDER DATA TRANSFERS
Sharing information globally requires cross-border data transfers. We host and process your information on secure servers located in the United States and other countries. When data is transferred outside your jurisdiction, we rely on standard legal frameworks, including Standard Contractual Clauses approved by relevant regulatory bodies, to ensure your data remains protected.
6. HOW LONG WE RETAIN YOUR DATA
We retain your personal information only as long as necessary for legitimate business reasons and as permitted by applicable law:
We retain your active account data, profile details, and tier placements for as long as your account remains open.
Following account closure, we implement a safety retention window (up to 90 days) during which data is retained to investigate potential unlawful or harmful conduct before permanent deletion.
We retain limited transactional records, consent history, and security logs for required statutory periods to comply with tax, legal, and accounting obligations.
7. CHILDREN’S PRIVACY
Our service is strictly restricted to individuals who are 18 years of age or older. We do not knowingly collect or solicit personal information from anyone under 18. If you suspect that a user is under the age of 18, please report it immediately using our support channels.
8. PRIVACY POLICY CHANGES
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. We will notify you before any material changes take effect through the app or by other reasonable means so you have time to review them.
9. HOW TO CONTACT US
If you have any questions, feedback, or concerns regarding this Privacy Policy or our privacy practices, you can reach us at:
kusp Legal & Privacy Team
Email: hello@kusp.app